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Metrorail will operate from 5 a.m. until 11 p.m. on weekdays, 7 a.m. until 11 p.m. on Saturday and 8 a.m. until 11 p.m. on Sunday. SmarTrip® Q&A. Washington Metropolitan Area Transit Authority Open Mobile Menu. 202.962.2121, TEXT: Metrorail and Metrobus service ending early for public safety. Tips ... • 1-888-SMARTRIP • smartrip@wmata.com • Work with your SmartBenefits Account Executive. On Martin Luther King Jr. … ... WMATA INFORMATION; ABOUT METRO; BOARD OF DIRECTORS; ... 202.962.2121. SmarTrip Card not working, if you have not used your card for 2 or more weeks OR your benefit balance is not showing, contact WMATA customer service at 1-888-SMARTRIP, request to have your card refreshed and benefits should download. You need to live outside of a 100-mile radius of the Baltimore or DC area. Please call our SmarTrip® Regional Customer Service Center at +1-888-SMARTRIP (+1-888-762-7874) for further assistance. 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